REVOLUTIONIZING URGENT & PRIMARY CARE FRANCHISING FOR OVER 35 YEARS
AFC FRANCHISING IS LED BY EXPERTS IN THEIR FIELDS
Dr. Bruce Irwin, MD Founder and CEO
Born the son of a cobbler in Center Point, Alabama, Bruce Irwin spent much of his childhood watching physicians and nurses tend to his father, who lost both legs in a locomotive accident. By the age of four, that experience had instilled in the young man the dream of one day becoming a doctor. After attending the University of Alabama School of Medicine and achieving that dream, Dr. Bruce Irwin was working as an emergency room physician and discovered non-emergencies were clogging up the waiting rooms. Despite his lack of education and experience in business, he sketched a plan for a network of urgent care clinics on a notepad. Today, with nearly 200 clinics and 500 in-network physicians caring for 2 million patients a year, American Family Care is the world’s leading provider of urgent care and family care.
Along with his day-to-day role as leader of a fast-growing Inc. 5000 company, throughout his career Dr. Irwin has also stayed at the forefront of medicine. Indeed, in addition to his previous Fellowship in Primary Care Development at Michigan State University and board certification from the American Board of Family Practice, Dr. Irwin has held board seats and/or memberships in organizations such as the American Academy of Family Physicians, the National Association for Ambulatory Care, the American Academy of Medical Directors, the American Board of Family Practice, and the American College of Occupational and Environmental Medicine, among others.
With the extraordinary success of AFC, Dr. Bruce Irwin has evolved into a leading philanthropist for health-related issues. In addition to serving in volunteer leadership roles and providing significant financial support to causes such as The Cystic Fibrosis Foundation, The American Heart Association, and The Arthritis Foundation, Dr. Irwin currently serves as Co-Chair of Alabama Leukemia & Lymphoma Society’s “Light the Night Walk”.
Randy Johansen President and Member of the Board of Directors
Randy Johansen joined American Family Care in June, 1992 as Chief Operating Officer and became President in 2005. Randy has more than 30 years of experience in the healthcare field, primarily in finance, business administration and operations. During his tenure with AFC, the company has grown from six clinics located in Alabama to nearly 200 clinics across 26 states. He has also played an integral role in all of the company’s major acquisitions, including the purchases of Trinity Medical Contractors – a health care recruiting firm that has been renamed American Healthcare Resources – and Doctors Express, the largest urgent care franchising organization in the U.S.
Prior to joining AFC, Johansen worked for Southern Medical Health Systems in Mobile, Alabama where he served as Vice President of the Health Services Division, which included the management of physician offices, outpatient rehabilitation clinics, outpatient surgery centers, and prison health care management.
Johansen has been a featured speaker at various industry events and interviewed and/or quoted in important industry publications including The Wall Street Journal, Franchise Times, and The Ambulatory M&A Advisor, among others.
Johansen received a Bachelor of Science in Accounting from Northeast Missouri State University and a Masters in Business Administration from the University of South Alabama.
Joseph Hawley, CPA Executive Vice President and Chief Financial Officer
Joseph Hawley joined AFC in January 1998. Prior to joining AFC, he was in public accounting for over twenty years. He has worked with AFC as an independent accountant and consultant since its inception, including involvement with the original planning phase of the company.
He has an extensive and diversified background in tax, accounting, and management services. Joseph received his B.S. in Accounting from the University of Alabama.
Dr. Benjamin Barlow Chief Medical Officer (CMO)
Dr. Benjamin Barlow currently serves as Chief Medical Officer of American Family Care, the nation’s leading provider of urgent care and occupational medicine, with 200 medical centers and 650 in-network physicians caring for nearly 3 millions patients a year. Dr. Barlow joined AFC after more than a decade of service to our country in the US Air Force, where he attained the rank of Major. During his distinguished military career, Dr. Barlow was continuously assigned roles of increasing responsibility, including overseas deployment in support of combat troops and as the Emergency Room Medical Director at Langley Air Force Base - the busiest ER in the Air Force with 16 physicians and 36,000 patient visits per year. For his service to our nation, he is the recipient of the Presidential Service Certificate, the Coast Guard Distinguished Service Medal and the Meritorious Service Medal, among other noteworthy distinctions.
Claudius Moore Chief Information Officer
Claudius Moore brings to American Family Care more than 20 years of hands-on experience in information systems, information technologies, and clinical and revenue cycle management. As a result of his education and experience, Mr. Moore has mastered a method of leveraging technology to drive revenue and lower costs for healthcare systems, while also creating high-quality, efficient experiences for patients.
As the Chief Information Officer, Mr. Moore provides leadership for the continued development of an innovative, robust, and secure information technology environment throughout AFC. He oversees the architecture and implementation of operational and business support systems, as well as the implementation and support of unique applications that will define AFC as a leader in the healthcare arena.
Prior to joining AFC, Mr. Moore served as the Chief Information Officer for The South Bend Clinic in South Bend, Indiana, which is a physician-owned multi-specialty group that has served the community for more than 100 years.
He has a dual master's degree in information technology management and business administration from the University of Maryland and a bachelor's degree in public administration from the University of Sierra Leone. In addition, he holds a graduate certificate in computer information science from the Catholic University of America and is a Microsoft Certified System Administrator (MCSA).
OUR FRANCHISE SUPPORT TEAM
Vice President, Franchise Operations
SEAN HART, CFE
Vice President, Franchise Sales & Development
Director, Franchise Development
Director, Franchise Development
Director, Franchise Marketing
Franchise Sales Coordinator
Digital Marketing Manager
Franchise Business Consultant
Franchise Business Consultant
EMR Implementation Specialist
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