The idea of owning a franchise in a completely new industry can seem overwhelming. Especially when it comes to the medical industry, the number of business and market nuances can seem intimidating. Well, you’re not alone. Even in the medical field, many franchisees have never worked in medicine before, nor previously owned a franchise or business. American Family Care understands this, and it’s why we’ve developed a sophisticated infrastructure designed to make it easy for franchises to transition to urgent care center ownership, regardless of professional experience. By possessing the personal qualities that define a good franchisee and taking advantage of our established business model and training programs, your franchise startup experience will be smoother than you ever imagined.
The Qualities We Look for in an Urgent Care Center Franchisee
When it comes to business ownership, having the right personality is as equally important as professional experience. As the owner of an urgent care center, you must be prepared to deal with employees and patients of varying needs and temperaments, demonstrate compassion, transparency, and understanding, and be enthusiastic about giving back to the local community. All of this requires a certain disposition; an ability to stay calm under pressure, and an even-handed approach when handling both staff and patients.
Our Proven Model
New franchisees are often comforted by our proven business model, built on decades of operational experience. We want our franchisees to have the necessary guidelines and parameters to run a successful franchise from Day One. We’ve implemented this infrastructure so that you can focus on building your business without worrying about the operational details. Our regional Franchise Business Consultants also will be available to assist you at every stage of the process. They have substantial sales and marketing backgrounds and will prove a valuable resource. We also offer a comprehensive marketing roadmap, designed to maximize your exposure and spread awareness of your urgent care center in your community.
We understand that despite our built-in guidelines and business model, you’re still going to have questions, and areas on which you are uncertain. Our support team is always available to answer questions and to offer advice to ensure you’re in the best possible position for success. In addition to being paired with our Franchise Business Consultants, we will give you a pre-opening package to ensure that you’re thoroughly prepared to launch your franchise.
Our pre-opening package of support tools includes:
- A comprehensive operations manual covering recruiting procedures in detail
- Marketing materials
- Licensing and credentialing assistance
- Ongoing training programs aimed at professional development
- Business management software for patient-intake, scheduling, and payroll
- Billing services provided by approved vendors
- Staffing and physician recruiting services
- Private intranet site
Our most successful and profitable franchisees are those who take full advantage of our support services and resources, aren’t afraid to ask questions, and are eager to continue educating themselves in the nuances of running an urgent care center.
If you’re ready to take the plunge and start an urgent care center with American Family Care, reach out to us today to learn more or get started.