PROFESSIONAL MEDICAL FACILITY MANAGEMENT
AFC FRANCHISE TRAINING & SUPPORT
Whether you’re a new or experienced franchisee, proper AFC franchise training is one of the most important components of making your business successful. AFC works to provide high-quality franchise training and support to introduce new owners to our business, as well as ongoing training to ensure continued adherence to best practices.
CORPORATE TRAINING PROGRAMS
AFC FRANCHISE TRAINING FOR NEW OWNERS
Ready to learn how to open an urgent care facility? Once your franchise is awarded, you will begin our pre-opening process.
OPEN YOUR URGENT CARE FACILITY
These preliminary steps include important tasks for opening your franchise which are tied to crucial training objectives. Training in our time-tested methodology and culture will begin on day one, and continue through a two-and-a-half-day corporate training experience in Birmingham, Alabama. We’ll cover a range of topics, including technology training, to get you familiar with the day-to-day tasks of running an AFC franchise. Your initial training will culminate in an on-site visit by one of our experts to ensure that you’re correctly applying everything you’ve learned. We think you’ll find that starting your own healthcare business is a straightforward process with AFC.
OPERATIONS AND PROCEDURES MANUALS
All franchisees are also provided with a thorough operations and procedures manual. This manual details recommended recruiting, hiring, risk management, and staffing procedures, and reinforces the details on how to profitably run your urgent care business.
DOES AFC URGENT CARE OFFER ONGOING TRAINING AND SUPPORT?
ONGOING PROFESSIONAL DEVELOPMENT
TRAINING DOESN'T END WHEN YOU OPEN YOUR NEW URGENT CARE CLINIC!
We believe that the entire AFC team benefits when training and professional development occur on a regular, ongoing basis. That’s why we offer continued education via access to conferences, webinars, conference calls, written modules, and other media, so our AFC franchise owners can learn according to their own schedules.
STAFF TRAINING TO DELIVER EXCELLENT PATIENT CARE
We also provide module-based training to our center staff so they can enhance their skills and continue to deliver the level of excellent patient care that AFC clinics are known for.
A TURNKEY WALK-IN CLINIC FRANCHISE
AFC ONGOING SUPPORT
OUR TURNKEY BUSINESS OPPORTUNITY
When you open your own American Family Care medical clinic franchise, you’re in business for yourself, not by yourself. Our model is truly turn-key, offering full support (new franchise owners are assigned a Franchise Business Consultant from day one), and a pre-opening package. All of this enables new AFC franchise owners to hit the ground running as soon as they have completed our pre-opening task list and undergone our training.
AFC VENDORS & PARTNERS
Our national vendor partners will take you from locating the best sites in your territory through construction and set up. Your business can be built out while your primary focus is on growing and nurturing relationships in your communities.
OPERATIONAL & TECH SUPPORT
TECHNOLOGY & BILLING SUPPORT RESOURCES
AFC utilizes the latest in health information technology to simplify operations and keep our franchisees ahead of industry trends. We also offer franchisees a host of marketing resources to get the word out about their services. Here is just a small sampling of our comprehensive support network and what we offer to our franchise owners.
HEALTHCARE CENTER MANAGEMENT
EMR SOFTWARE SYSTEM
A high-tech, customized EMR software system, which helps manage all aspects of your business including patient intake, scheduling, and integrated payroll processing.
REGIONAL TEAM SUPPORT
Phone support and on-site visits to ensure you’re getting the most from your investment.
Access to a comprehensive private intranet site containing management, marketing, and operational resources with nearly all operational information you will need, 24/7.
Billing services provided by approved vendors that will make insurance collections simple and straightforward.
OUR WALK-IN URGENT CARE CENTERS:
- Open 7 Days a Week
- No Appointments Necessary
- Short Wait Times
CARE CENTER MARKETING & RECRUITMENT SUPPORT
Marketing materials (such as brochures, pre-approved ads, artwork for direct mail, radio scripts, etc.) and recommendations for effective occupational medical marketing that will help you fully develop your territory.
Brand and market advertising paid for by a franchisee-supported marketing fund.
Get assistance with licensing and credentialing in your state.
Healthcare professional staffing and physician recruiting services for your area.
OUR FRANCHISE BLOG
Patient satisfaction is the extent to which patients are happy with their healthcare, both inside and outside of the doctor’s office. How to increase patient satisfaction should be a top priority for every provider as the healthcare industry evolves. There is a shift toward patient-centric healthcare which means the knowing what they want […]Read More
BIRMINGHAM, Ala. – (January 30, 2020) – Driving sales for the fastest-growing urgent care and accessible primary care brands in the nation helped Sean Hart, CFE, Vice President of Sales and Development of American Family Care, earn a coveted spot on a prestigious council affiliated with Forbes, the driving force […]Read More
American Family Care Expands Urgent Care Network to Idaho Franchise Team Opens First Clinic in Boise with Massive Growth Plans to Follow
BOISE, ID. – (March 3, 2020) – American Family Care (AFC), the nation’s leading provider of urgent care, accessible primary care and occupational medicine, expands its national care network with the opening of the latest AFC urgent care center in Boise, Idaho. The state-of-the-art facility in the Garden City area is […]Read More
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